Delivering Exceptional Customer Experience With Jennifer Frith
Jennifer Frith is a Customer Experience Coach at Nexstar Network, where they help the world's best tradespeople become the world's best business people. At Nexstar Network, Jennifer helps business owners succeed by empowering their frontline team members through coaching and training to deliver exceptional customer experience.
In this episode, Ryan and Jennifer discuss tactical empathy, developing relational skills, and a framework to help you train your customer reps and technicians for quality customer experience.
Sponsor for this episode...
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